Case Study: Cable TV

How a cable television company unifies its physical network data, customer services and strategic planning through Mapbis easy-to-use, map-based system

Client: Turksat Cable Provider of cable television and internet services in Turkey; 1.5 m customers

Challenge: To unify continually updated diverse data, manage daily operations and provide for strategic growth. To be unified: customer services, physical network data, projections of network growth

Solution:Mapbis data environment, specially designed for managing cable television operational data

www.turksat.com.tr

Mapbis Solution

To unify Turksat large, continuous flow of diverse data and complex daily operations, Mapbis designed a data management system with the following main features:

• Desktop-based and tablet-based versions for management and field staff, respectively
• User-specific authorization for data entry, access and analysis
• Standardized data entry to maximize the reliability and usefulness of data for analyses
• Intuitive, multiple-criteria search tools for doing analyses and generating reports

Advantages of Mapbis Cable TV Data
Management System

• Clean, simple design combined with powerful analytic tools
• Customized tools make it easy for users at all levels, from managers to field workers
• Map-based design make it intuitive to use, and useful for addressing region-based challenges
• Each data item is entered via standardized menus, maximizing reliability of data
• Each users authorization level is password controlled, and file permissions can be managed to keep data reliable and safe

Example criteria for queries and analyses

• Physical network component type
• Customer characteristics
• Maintenance status

Examples of data integrated geographically

• Physical network: cable types, distribution
  boxes, fiber nodes, manholes
• Customer characteristics
• Maintenance status